State Farm® Insurance Agent John Moore
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Esme Kerr
March 30, 2026
5
out of
5
rating by Esme Kerr
"Veronica was very helpful and sweet in assisting with a quote and furthering my first time purchase with State Farm. I recommend her services highly and look forward my plan with her guidance when needed!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Veronica here at State Farm Agent John Moore’s Office. If you ever need anything down the road, do not hesitate to reach out! We strive to be the best Insurance Agency in Durham and appreciate your business!"
Patricia Marrow
March 30, 2026
5
out of
5
rating by Patricia Marrow
"Veronica is a good lady with good service and attitude."
We responded:
"Wow, thank you for the 5-star review, Patricia! We deeply appreciate your feedback on Veronica's great service! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! We strive to be the best Insurance Agency in Durham. "
Clora Smith
March 25, 2026
5
out of
5
rating by Clora Smith
"Veronica is very professionale, kind and speaks very well. Please give her a raise!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Veronica here at State Farm Agent John Moore’s Team. If you ever need anything down the road, do not hesitate to reach out to the Best Agency in Durham. We would love to help!"
amos bailey
March 25, 2026
5
out of
5
rating by amos bailey
"Veronica provides great customer service"
We responded:
"Thank you for your kind review of State Farm Agent John Moore’s Team. We appreciate your business and kind words about Veronica's great customer service. We stive to be the Best Agency in Durham!"
Talina Hamilton
March 24, 2026
5
out of
5
rating by Talina Hamilton
"Awesome customer service and great support group ❤️❤️"
We responded:
"Thank you for the amazing review, Talina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We strive to be the best Agency in Durham. "
Carolyn McIntosh
March 16, 2026
5
out of
5
rating by Carolyn McIntosh
"Great experience with Ms. Veronica Peace. Very professional and patient. Thank you for your service."
We responded:
"Carolyn, it is a pleasure to hear what a wonderful experience you have had with Veronica at State Farm Agent, John Moore's Office!"
Madesta Riley
March 11, 2026
5
out of
5
rating by Madesta Riley
"Love this State Farm office. Veronica, Courtney and Fernanda are friendly, professional, knowledgeable and willing to go the extra mile. They take their time to explain changes, new products and answer any questions I may have. I'll be sticking with this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
sue phillips
March 11, 2026
5
out of
5
rating by sue phillips
"Thank you for your help with the billing situation. I really appreciate you taking the time to look into it and assist me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Moore’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Durham ."
Jerome Crawford
March 5, 2026
5
out of
5
rating by Jerome Crawford
"Veronica provided me with great customer service. She was very professional with helping me choosing the services that I needed. I would recommend her as an agent for my friends and family. She is located in the Raleigh NC office."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Veronica here at State Farm Agent John Moore’s Office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
James Pruitt
March 4, 2026
5
out of
5
rating by James Pruitt
"Veronica was extremely helpful!"
We responded:
"Thank you for the amazing review, james! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
YaGulBLU
February 26, 2026
5
out of
5
rating by YaGulBLU
"Fernanda was very helpful with answering all coverage questions. Her customer service was great & professional. Will definitely be recommending to family & friends."
We responded:
"Thank you for the amazing review and your kind words about Fernanda's service! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Yuvurilka Renee Smith
February 19, 2026
5
out of
5
rating by Yuvurilka Renee Smith
"Veronica did a great job assisting me with getting rental insurance . I made it my business to reach out to family friends and recommended her for their insurance needs."
We responded:
"Thank you for the amazing review, Yuvurilka! We appreciate your kind feedback on Veronica's service. It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
michael joza
February 13, 2026
5
out of
5
rating by michael joza
"Everyone i have spoken with has been kind and helpful. Veronica helped me as a new car owner get everything i need in order to enjoy my new vehicle!"
We responded:
"Hello Michael, Thanks for choosing us and leaving such a great review! Your feedback on Veronica's service is Greatly appreciated. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Sincerely, John Moore"
Mike McNeil
February 13, 2026
5
out of
5
rating by Mike McNeil
"I had a great experience working with Veronica for both my car insurance and rental insurance. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Veronica took the time to clearly explain all my coverage options and made sure I understood exactly what I was getting. She answered all of my questions patiently and helped me choose policies that fit both my needs and my budget. I never felt rushed or pressured—just genuinely supported. What really stood out was her responsiveness and attention to detail. She made the entire process smooth and stress-free, handling everything efficiently and keeping me updated along the way. It’s clear that she truly cares about her clients. I highly recommend Veronica to anyone looking for reliable and trustworthy assistance with car or rental insurance!"
We responded:
"We really appreciate your 5-star review and your kind words about Veronica's service. It means a lot to us to receive such positive feedback about our team! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Terry Nash
February 13, 2026
5
out of
5
rating by Terry Nash
"Excellent service here at John Moore State Farm , their customer service skills I give them a 10. There’s a young lady named Veronica who always go the extra mile to explain and solve all issues. ."
We responded:
"Terry, thank you so much for the wonderful review! We really appreciate your kind words in reference to Veronica's service. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Moore’s Team—we are always here to help!"
Katrina Williams
February 12, 2026
5
out of
5
rating by Katrina Williams
"I really appreciate Courtney for her willingness to take the time to help me select the best product for me. Her knowledge of the industry and products helped me make the decision to select State Farm as my insurance provider. I would recommend John Moore State Farm for all your insurance needs."
Kenneth L. Harrell
February 11, 2026
5
out of
5
rating by Kenneth L. Harrell
"I've been a customer of John Moore since 2018. He is very knowledgeable of the insurance business and he provides exceptional customer service. All of his customer service representatives are very friendly and helpful. I would recommend his State Farm agency to anyone. I've been a totally satisfied customer for eight years now."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Durham to know that you had such a wonderful experience with us here on State Farm Agent John Moore’s Team."
Michael Wyatt
February 6, 2026
4
out of
5
rating by Michael Wyatt
"Pleased with service received and the employees at this location. Have been a customer for about 5 years, and problems/concerns are always promptly addressed and handled knowledgeably and professionally; they even return telephone calls to address issues. Would recommend this particular agent & staff."
We responded:
"Michael, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here at State Farm Agent John Moore’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
Shayla F.
February 6, 2026
5
out of
5
rating by Shayla F.
"Veronica was extremely helpful and knowledgeable. She made the process of getting both of my automobiles and my renters insurance covered quick and stress-free. She also found discounts I missed when I did the quote online, which saved me money. I truly appreciate her attention to detail and excellent customer service."
We responded:
"Wow, thank you for the 5-star review and your kind words about Veronica's service! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Shayla Daggs
February 6, 2026
5
out of
5
rating by Shayla Daggs
"Veronica at John Moore State Farm has been amazing to work with. She’s knowledgeable, responsive, and genuinely cares about making sure you understand your coverage and get the best options for your needs. The whole process was smooth and stress-free, and I really appreciated her professionalism and friendly attitude. Highly recommend Veronica and this office!"
We responded:
"Dear Shayla, Thanks for the great review! It is truly touching to know you think so highly of Veronica and our team! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again for your kind words!"
Andre Yayo
February 6, 2026
5
out of
5
rating by Andre Yayo
"Veronica Peace always give excellent service every time I cone in. She's very helpful and knowledgeable."
We responded:
"Thank you for your 5-star review. We appreciate your feedback about Veronica's excellent customer service and are pleased to know you had a positive experience with State Farm Agent John Moore’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us."
jan rea
February 3, 2026
5
out of
5
rating by jan rea
"State Farm has been great to work with. I’ve particularly worked with Fernanda, and she’s been absolutely great!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Fernanda and the rest of the team here at State Farm Agent, John Moore - Agent. If you ever need anything down the road, do not hesitate to reach out. We would love to help!"
Tomika Marks
January 27, 2026
5
out of
5
rating by Tomika Marks
"Fernanda with this office is great!! Every time I call the customer service is top tier. Being a mom in another state and helping my newly adult daughter be more responsible and independent they have been very supportive and helpful."
We responded:
"Greetings Tomika, Thanks for the great review! We're thrilled that Fernanda left such a great impression! We look forward to serving you many more times in the future! Thanks again and we look forward to assisting you in the future."
Elmer Serrano
January 27, 2026
5
out of
5
rating by Elmer Serrano
"Fernanda Reyes helped me with my policy and made the whole process run smoothly. She is patient and has very good customer service. She did a very good job answering all my questions and concerns assisting me with my policy . Highly recommend her!"
We responded:
"We really appreciate your 5-star review and your positive feedback on Fernanda's service. It means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Terry Ann Shearin
January 23, 2026
5
out of
5
rating by Terry Ann Shearin
"I have never been more pleased with the customer service of any other insurance provider. State Farm, (COURTNEY), has always helped my family with any questions. Keep up the fabulous work. We have never had anyone go above and beyond to help with our insurance needs."
We responded:
"Hello Terry Ann, Thank you for the awesome feedback. We are so happy that you are enjoying Courtney's great service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."